Questions and Answers

Regardless of your location, a call from Thuraya satellite phone is made as follows:

[+] or [00] [country code] [city code] [phone number] [Call]

Calling a Thuraya satellite phone from mobile networks or from abroad:

+ [ 8 8 2 1 6 ] [satellite phone number] [Call]

Please also note that if you install a GSM SIM card instead of a Thuraya satellite SIM card in your satellite phone, your subscriber number will change.

When talking on a Thuraya satellite phone, call time rounding occurs with precision up to 1 minute, rounded up. Call billing starts from the moment the connection is established. Thuraya Rates

Dial *151#

Call number 151.
You can make 1 free request within 24 hours, all subsequent requests are paid and range from $0.5 to $1.0)

Call number 150 and listen to the instructions.

Enter the 14-digit voucher code and press #.

Upon successful crediting, the auto-responder will inform you of the updated account balance.

SMS center setup: Menu -> Messages -> Settings -> Service Center, enter the SMS center number: +882161900000

The Thuraya satellite phone has a built-in GPS navigation receiver that allows determining its coordinates with an accuracy of 20 to 100 meters. This information is available to Thuraya ground station personnel as it is necessary for correct billing of satellite calls. The owner of a Thuraya satellite phone can view their coordinates on the satellite phone display.

Both models of portable Thuraya satellite phones allow connecting computers via a serial COM interface.